Returns and Refunds Policy

Thank you for shopping at The Steve Frankel Group (SFG)

Please read this policy carefully. This is the Refund Policy of The Steve Frankel Group.

Video stream online products. SFG no longer maintains an inventory of CDs for any of its courses. MP3 formatting remains available for most courses.

We do not issue refunds for any of our online courses once the order is confirmed and the product (link to a course) is sent to the consumer. In situations where user error has rendered a purchase voidable, such as the repurchase of a course already purchased and completed, our policy is to provide a full monetary credit for the purchase price of the course for the purchase of another SFG online product. This credit policy expires six months after the date of a voidable purchase.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products, or for any other reason for concern.

How to Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone: 800-925-6498

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Mark E. Roseman, J.D.
Executive Director
(866) 958-5342

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