Our online course programs have been designed to play on mobile devices, "smart phones", tablets, and both PC and Mac operating systems. For best viewing, your monitor screen area should be set to at least 1024 x 768 pixels. Your user experience will be optimized by disabling any popup or "cookie" blockers.  This page has links that may be used to test your system, as well as to download any necessary software updates. If you need further help beyond what is outlined on this page, please visit our Customer Service area. Thank you.

Testing Your System:

PDF Reader

You need a way to view PDF files.  If you have a newer computer or mobile device you probably have that functionality built-in.  To make sure, you can open the link below to view a sample PDF document. If it fails to open and you're using a PC or Mac computer, please visit the following link to download and install the newest version of the Adobe Acrobat Reader >

Test PDF File >

High-Speed Internet

To ensure that your Internet connection is fast enough, please go to www.Vimeo.com/watch and watch a video of your choosing.  If the video plays then you DO have High-Speed Internet and will be able to watch our online courses. If the player doesn't load, or the video fails to begin after clicking the Play button, most likely your Internet connection is not fast enough and you need to try again when you have a faster Internet connection.